The receptionist is the face of the company and the first point of contact for customers and clients. A companies receptionist is generally responsible for providing a positive first and final impression to visitors. Why You Need A Well Trained Receptionist Studies have shown that 75% of callers to a business will hang up if […]
Finance for non-financial managers is an important course path to take. These courses are designed to help managers understand how the decisions they make will affect the financial performance of their organisation. How Will I Benefit? The course content of any of these courses is designed to help non-financial managers in demystifying the jargon of […]
Customer service can be defined as the support a company offers their customers or clients. It refers to dealings both before and after they buy and use your products or services. It is any process you proved that may help them achieve an easy and enjoyable experience with your company. It is important to offer […]
Performance management training is concerned with training staff in the process of ensuring that a specific set of activities and outputs meets a companies goals effectively and efficiently. What Is Performance Management? Performance Management is used to ensure that organisational performances are being held to specific company-wide standards and adhering to all compliance measures. Performance […]
Human resource management training concerns itself with teaching the learner the process of employing people, training them, compensating them, developing policies relating to them, and developing strategies to retain them. What Does The HRM Do? There are many different tasks that the HRM will perform in any company. Many of these tasks are also tasks […]
What Is Asbestos? Asbestos is the common name for a group of naturally occurring mineral fibres that are both heat and chemically resistant. Because of these properties, asbestos was commonly used insulation and fireproofing material. It was also often utilised as a component in other building materials. There are three main types of asbestos found […]
Graphic design training courses will teach professionals how to create visual content to communicate their businesses message. By utilising a visual hierarchy and adequate page layout techniques, graphic designers use typography and pictures to meet end-users’ specific needs and focus on interactive designs, to optimize the user experience. Essential Elements Of Graphic Design The essential […]
Conflict resolution training courses deal with teaching employees how to negotiate both the informal or formal process that two or more parties use to find a peaceful solution to their dispute. What Are Conflict Resolution Skills? It is necessary to have Conflict resolution skills in business and they are required for a wide range of […]
CompTIA A+ certification is an entry-level computer accreditation specifically for PC service technicians. Achieving this certification will certify the competency of entry-level PC service professionals in installing, maintaining, customizing, and operating personal computers. The CompTIA A+ certification is sponsored by the Computing Technology Industry Association (CompTIA). CompTIA is a trading company that was founded in […]
Construction Site Safety Training involves the teaching of the implementation of rules, regulations, and safeguards that should be in place at construction sites. These rules and regulations are to keep workers safe from injury and harm. Construction sites are very hazardous places and there are countless threats present on site that could potentially cause serious […]
People Management Training aims to allow participants of courses to gain an understanding of the responsibilities of managing and supervising others. These courses generally focus on the key skills of people management. These courses are of great benefit to supervisors and line managers who may wish to acquire the skill set of effective day-to-day people […]
What is ECDL? The ECDL or European Computer Drivers Licence is a globally recognised computer literacy certification programme. The ECDL will teach students IT skills and abilities that they might need to build on existing knowledge, motivate further learning, and improve their employability across a wide range of fields and industries. The ECDL is accredited […]
Microsoft Outlook is essentially an email application. However that is not its only function, it can also be used in the management of various types of personal data. This includes things like calendar appointments, tasks, contacts, and notes. Why Is Outlook Important To Business? Microsoft Outlook can be described as a comprehensive communications platform. It […]
Continuous Improvement Training is sometimes referred to as lean training, lean manufacturing, or lean production. It is a system whereby an individual with knowledge and skills designed to allow them to improve their workplace can do so as an ongoing process. Companies often make the mistake of making a set amount of changes in the […]
A PowerPoint training course is ideal for anyone who is trying to advance their career or is interested in gaining a more in-depth knowledge of Microsoft and its packages. What Is Microsoft PowerPoint? Microsoft PowerPoint is a presentation building package that is part of the Microsoft Office Suite. It provides the user with everything they […]
Supervisory management training can be defined as training for front-line supervision. Generally speaking, becoming a supervisory manager will be the first step on the career ladder to middle management or senior-level management. What Is Supervisory Management Training? The process of people management is one of the most vital tasks that supervisors and managers have. Because […]
Microsoft Project Training Courses are concerned with teaching learners how to utilise Microsoft Project. Microsoft Project is a project management software that is specifically designed for project managers to enable them to better control their projects. Microsoft Project allows the user to plan projects, assign tasks, manage resources, make reports and more. While part of […]
SQL Courses are concerned with the study of Structured Query Language, commonly known as SQL. This is a standard programming language for relational databases. It is one of the older code, but despite this fact, it is still the most widely used database language. SQL is extremely common, so having a working knowledge of it […]
NLP Training Courses, or Neuro-linguistic-programming courses, will teach the learner how to speak the language of the mind. What is NLP? Neuro-Linguistic Programming can be described as the study of how we think, communicate and behave. NLP can be utilised by people from all walks of life for both professional and personal growth and development. […]
Telesales Training Courses are ideal for anyone who is looking to advance their sales or telesales career. What Is Telesales? Telesales sometimes referred to as telemarketing, is the sale of products or services over the telephone. Telesales agents will contact potential and existing customers directly by phone to encourage them to buy or avail of […]
