Corporate Training courses by Chartered Institute of Marketing (CIM)

With automation a growing influence throughout many sectors, the questions around the future of how we work also continue to grow in number.Each technological advance generates more questions. Despite the massive thinking in automation and robotics and personalisation, it is highly likely that it will be broader human capabilities, rather than individual skills, that will […]

Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]

Risk is the best-explained probability of any given event taking place, multiplied by the effect of its consequences. So for example, a highly likely outcome with harmful consequences represents a severe risk – while an unlikely event with no real consequences constituting a low risk. By undertaking training in Hazard & Risk Assesment, students will […]

How can managers track training results? Have staff achieved the training objectives? Are you satisfied with what the training has accomplished? These questions have dogged trainers, performance improvement professionals and managers since the earliest days of industrial adult education at about the turn of this century. Many adult-learning and management theorists have made efforts to provide […]

SQL (Structured Query Language) is a standard programming language used to manage and manipulate databases. What is SQL? SQL is a domain-specific language used for retrieving and manipulating data in relational database management systems (RDBMS) like Oracle, MySQL, Microsoft SQL Server, and others. It is the mainstream language for database access used in most applications […]

The European Innovation Scoreboard (EIS) is a tool developed by the European Commission to provide a comparative assessment of the research and innovation performance of European Union (EU) member states and select non-EU countries. The EIS aims to help policymakers, businesses, and researchers identify strengths and weaknesses in national and regional innovation systems and track […]

Receptionists are the first point of contact in many businesses; they represent the first impression visitors and customers (both internal and external) will get of your company. Reception skills training is designed to provide you with the skills and knowledge needed for those working on reception to provide a great first impression for your business. […]

Stress is dangerous, for your wellbeing, physical and mental and for the wellbeing of those around you. In terms of the workplace environment, stress and stressful environments are frequently cited as one of the largest issues of modern working life. Stress creates tension in the workplace, and severely inhibits productivity, work-life balance and the ability […]

In modern working times marked by rapid technological advancements and evolving industries, the imperative for every professional is to stay relevant through continuous learning – an essential pathway to sustained success and adaptability. With AI, intelligent automation and rapidly evolving technologies transforming job profiles, the shelf-life of static skill sets has drastically shortened. What made […]

In the fast-moving knowledge economy, effective time stewardship confers outsized competitive benefits to companies large and small. With a finite amount of hours available, how businesses systemize activities for productivity over busyness makes all the difference for success. Leaders especially, but entire workforces need tools to prioritize appropriately, enhance team-wide clarity, and speed informed decision […]