Conflict Management & Mediation courses in Dublin City South

This course is essential as work related violence is a growing concern in most customer facing roles. Workplace violence is any incident where a person is abused, threatened or assaulted in circumstances related to their work. By completing this course, participants will learn how to correctly and safely deal with any conflict which may arise…

When conflict and difficult situations occur in the workplace it is vital that they are managed in a professional way so that relationships do not break down