Corporate Training courses in Dublin

Your receptionist is the first person your clients and customers meet. The impression your receptionist gives is one of the lasting impressions of your business. You cannot leave reception standards to chance or common sense.

This course has been specifically designed for those wishing to work in an HR capacity and provides an introduction to the recruitment process.

This course has been specifically designed for those wishing to work in an HR capacity and provides an introduction to the recruitment process.

Imagine if you could identify the competencies of your top-performers. Furthermore, what if you could identify which competencies are proven to drive business results, and quantify the impact of developing those competencies?

The aim of the course is to develop the knowledge and skills necessary to perform effective interviews ensuring that the objectives of the organisation are met. The course is specifically designed for those actively involved in the interview process and will focus in on obtaining the relevant information from the interviewee through skilful questioning, probing…

If you are a manager or an executive who needs to improve your interviewing skills, our Recruitment Interviewing skills programme will provide you with a practical grounding in best practice recruitment interviewing techniques

If you are a manager or an executive who needs to improve your interviewing skills, our Recruitment Interviewing skills programme will provide you with a practical grounding in best practice recruitment interviewing techniques.

Understand the choices available when installing a Red Hat Enterprise Linux system and understand the installation process

As every sales professional knows, excellent communication is critical at all stages of the customer relationship – create the wrong impression at any time and a hot prospect or profitable customer may be lost forever. This dynamic course will help you to understand yourself, as well as others, allowing you to refine your key skills…

This course will give you clear and definitive guidelines to use in preparing reports. It will cover Planning and Structure, Writing and Editing, Layout and Presentation.

This Report Writing Skills training course will show you how to put together a well structured report by showing you how to plan the report, adapt it for you audience, build the report around a structure and how to bring it to a successful close.

This Report Writing course will give you the writing tools required to write clear, concise, complete, and correct reports for your business. You will learn techniques and structures to write convincingly and credibly, researching the purpose of the report and your audience to tailor your writing to their needs. This training course will provide value…

This programme supports individuals and teams to develop the resilience skills to cope with stress, as well as enabling them to become more engaged, positive, and productive. It is an interactive session including breakouts and the opportunity to share best practice. The course is equally effective from graduates up to director level. We all encounter…

Resilience is an important set of skills to acquire, no matter where you work or what role you have. It is the ability to respond calmly and effectively in times of uncertainty, change, or even crisis. Our 1-day Resilience in the Workplace workshop is designed for participants from all backgrounds. There are no pre-requisites and…

Are your shop floor staff getting the best results they can? Is footfall translated into sales? If you feel your company is losing out on potential sales and customer engagement, let this retail sales training course re-educate and reinvigorate your frontline sales staff. At DCM Learning we work with several national retail brands, transforming the…

At the core of this training course, participants will learn and practice a proven, step-by-step sales questioning model they can use immediately in any sales situation. This powerful sales questioning technique is all about asking the right questions in the right order. It is designed to increase the likelihood of making a sale by better…

This sales training programme can serve to either introduce beginners to the world of sales or indeed refresh those shop assistants who are not so new to the world of sales. We look at the psychology of buying/selling and align our sales process accordingly. The course is a highly practical and participative course. Courses are…

How many people out of every hundred who walk through your front doors become buyers or satisfied customers? That’s the question posed by the course introduction, which considers why retail salespeople need to have professional selling skills and what the purpose of the retail sales professionals job is in the retail world.

People returning to the workforce after an absence of a significant period of time, either because of parental leave, compassionate leave, career breaks or overseas employment face specific challenges on their return to the workforce.

This course is designed to provide participants with the basic skills and knowledge to enable them to perform their duties to a high standard when carrying out risk assessments.

Our 1-day Risk Management training course is designed for anyone with an interest in learning how to identify and mitigate potential risks for their business or project. No previous experience is required. This practical workshop suits participants from all backgrounds.   Delivery Style This Risk Management Training has dates available all year-round. It runs online…

This course is essential under section 25 of 2005 Safety Health & Welfare Act. This act states that employees are entitled to decide on, select and appoint a safety representative or, by agreement with their employer, more than one safety representative to represent them in consultations with the employer on matters of safety, health and…

The Sage Accounts course is specially designed for people wanting to be able to demonstrate they are proficient and confident in Sage 50. Comprising thirteen lessons, this course will equip you with the skills you need to get a good job in an accounts department or to work for yourself by offering accounting administration services…

The Sage Accounts course is specially designed for people wanting to be able to demonstrate they are proficient and confident in Sage 50. Comprising thirteen lessons, this course will equip you with the skills you need to get a good job in an accounts department or to work for yourself by offering accounting administration services…

This sales coaching programme is designed for Sales Managers. It can serve to either introduce beginners to the world of coaching sales reps TO BE THE BEST THEY CAN POSSIBLY BE or indeed refresh those managers who are not so new to the world of coaching.

One to one coaching of reps results in significant increases in performance. Coaching helps transfer learning from the sales training programmes into the workplace. The coach shadows the sales person for an entire day by either listening to their sales calls or accompanying them to clients meetings. The Coach observes the rep and coaches them…

Did you know? It is 5 times harder to make new customers, than to retain them, so it is essential to keep your regular ones happy. Challenge yourself, once you gather followers, you will thrive and sustain your business’ quality and reputation. The secret to outstanding achievement is not talent but a focused persistence. Sell…

At the end of the 6 modules, each participant will get the opportunity to present their business to me, incorporating everything that they have learnt. This means that the investment is put back into the business. As a business owner you will have a tangible result with a sales and marketing message for your business…

It’s good to know some sales techniques, even if you don’t work in a formal sales role. We see it all the time, a lot of people have no interest or ability to sell, and as a result they only reluctantly perform their selling duties, and ultimately gravitate back to their comfort zone, such as…

All customer facing employees shape the experience and impression your customers have of your organisation. This one day seminar is designed to provide your people with the knowledge, skills and behaviours they need to make a positive impact on sales and to understand the vital role they play in the customers experience.