Corporate Training courses in Dublin

This course will is designed to give you all the knowledge required to undertake exam CV0-001* and gain a CompTIA certification that is recognised internationally by the IT industry.

This course is designed to give you the knowledge to be able to go on and undertake exam CV0-001* and gain a CompTIA certification that is recognised internationally by the IT industry.

This course is designed to give you the knowledge to be able to go on and undertake exam CV0-001* and gain a CompTIA certification that is recognised internationally by the IT industry.

The purpose of this Award is to provide an understanding of the personal computer and its operations, to acquaint learners with the fundamentals of Windows 10 and to provide the essential skills necessary to use the Internet and its various components to its full potential.

The purpose of this Award is to provide an understanding of the personal computer and its operations, to acquaint learners with the fundamentals of Windows 10 and to provide the essential skills necessary to use the Internet and its various components to its full potential.

Organisations can learn a lot from conducting effective exit interviews with departing employees before they leave. Exit interviews provide an opportunity the employee to provide feedback on why they are leaving, what they liked or didnt like about their employment and what areas of the organisation they feel need improvement.

This course is designed for any personnel who are likely to be working in a confined space. Confined space refers to any place, including any vessel, tank, container, pit, bund, chamber, cellar or any other similar space which by virtue of its enclosed nature, creates conditions that give rise to a likelihood of an accident,…

This course is essential as work related violence is a growing concern in most customer facing roles. Workplace violence is any incident where a person is abused, threatened or assaulted in circumstances related to their work. By completing this course, participants will learn how to correctly and safely deal with any conflict which may arise…

In business, the right behaviours matter. But getting it right is tricky. Even when we acknowledge the need to change what we do and how we do it, life has a habit of getting in the way, upsetting even the best-laid plans. And just how do we manage those situations that can make us act…

This Conflict Resolution Course provides the knowledge and skills to understand and manage conflict situations, either at work or in group situations. Conflict in the workplace can be incredibly destructive to good teamwork. Managed in the wrong way, real and legitimate differences between people can quickly spiral out of control, resulting in situations where co-operation…

People management skills are critically important in all aspects of business, and for anyone wishing to make progress up the corporate ladder, they are skills which must be learned and perfected. In this age of fast working, difficult people cause delays and extra effort that you simply cannot afford. As a business owner, manager, supervisor…

Conflict Management Communication, Performance Management are central to the whole success of your team. Many Managers have responsibility for appraising their subordinates’ performance within a formal appraisal scheme. All too often such schemes do not work as well as they should, and systems can fall into disrepute. Good communication is the bond of every successful…

The aim of this one day programme is to equip delegates with a blueprint to follow to create sales in a professional manner by using consultative selling to its full potential. The course is designed to give a clear understanding of establishing needs in the sales process and demonstrate the Skills Attributes and Knowledge necessary…

Find out how to build long term business relationships by engaging with your customers and finding out more about them. The, be able to use this to identify new and further sales opportunities.

Public bodies and many other organisations in receipt of public support must insure that their corporate governance frameworks are of a best practice standard and that they are in compliance with specified corporate governance codes. This course will give insights into the principles on which codes are based, provide an overview of the key issues…

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

Effective decisions can only be made with a robust process and an effective evaluation of all the factors. When a problem arises in business, there always has to be a decision made to solve the problem, sometimes solving the problem may not be the most popular decision, as it may not benefit everybody, particularly collective…

Did you know? 25% of people have bad credit or overdue bills. Thats 1 in 4 people! Collection of overdue accounts is a common problem for many businesses in Ireland. In this regard, each business should consider whether it is doing everything it can to ensure that its customers are paying on time. Our Credit…

Did you know? 25% of people have bad credit or overdue bills. Thats 1 in 4 people! Collection of overdue accounts is a common problem for many businesses in Ireland. In this regard, each business should consider whether it is doing everything it can to ensure that its customers are paying on time. Our Credit…

Every organisation, no matter how smoothly run, needs to be prepared for handling a crisis. Situations occur which are beyond managements control, but must be dealt with in a way that preserves and enhances a companys reputation. This course offers the training required to manage the key areas of planning, preparing and implementing a Crisis…

Every companys senior management team should be trained to handle the media during any crisis that may occur. The central objectives of this training would be to ensure that all of the crisis team are equipped to deal directly with the media during any incident. The plan itself must also be tested, so that any…

Bringing in new customers is expensive. According to research by Fred Reichheld of Bain & Company, it costs 6 to 7 times more to acquire a new customer than it does to retain an existing customer. We’ve regularly found companies have significant, untapped opportunities for growing existing accounts. Yet cross-selling, up-selling, and growing accounts is…

This course is designed to give you an introduction to CSS3 so that you are able to set the style and look of a web page and roll this out to other pages on the same site without having to repeat formatting actions separately.

This course is designed to give you an introduction to CSS3 so that you are able to set the style and look of a web page and roll this out to other pages on the same site without having to repeat formatting actions separately.

This course is aimed Sales Support, Administration & Customer Care staff who interact by phone or in person with new or existing customers on a regular basis. During the course we will cover the main disciplines of professional customer care.

For any business to maintain a good reputation and generate loyal customers, handling complaints effectively is very crucial. This Customer Complaint Handling training course looks at how to handle customer complaints effectively, ensuring the relationship with the customer stays intact.

Improve your Customer Experience.