Sales & Marketing courses in Dublin

Gain the skills required to confidently manage the social media presence of a business.

A practical 3 hour work-shop aimed at internal and external sales professionals who want to add the new concepts of social media to their overall sales strategy with the objective of increasing sales revenue on a monthly basis. This course will assist you in becoming a more effective sales professional and new business lead generator.…

This two-day online Social Media Strategies course has been designed specifically for the Irish Public Sector to enable staff to produce an effective strategy for managing social media and to significantly improve communication and engagement. The course is led by an experienced social media practitioner and is designed for staff responsible for the oversight and/or…

The course has one simple aim; to learn how social media can be used in business for marketing purposes.

The course has one simple aim; to learn how social media can be used in business for marketing purposes.

Social media technologies have changed everything. With the advancement of social media platforms, online marketing can be quicker, easier and more cost effective than ever. Now, for the first time in history, smaller business’ can get noticed just as much as larger business’. This social media workshop is a fun, interactive course, where we’ll explain…

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This programme will give you a clear understanding of how to develop and grow business and sales. It will show you how to develop the relationship so that, in addition to getting the sale, you are getting further business and valuable referrals.

Managing, growing and key account developments are now more complex than ever. Within competitive, structured buying opportunities the skills required to compete, defend, negotiate and gain new business in complex product sectors are increasingly more demanding and different from those in common practice even a few years ago. More and more sector Account Managers and…

Telephone relationships with clients are now a critical part of any organisations business. You need to be professional, friendly, and memorable, in a short time, without the benefit of the face-to-face encounter.

This programme is designed for delegates who have just embarked on a career in telephone sales, and delegates with more experience but no formal training. The course will provide the delegates with a blueprint to follow in creating customer loyalty and providing additional sales in todays competitive market. The course is designed to give a…

This programme is aimed at Sales Support, Admin & Customer Service staff who interact by phone with new or existing customers on a regular basis. During the course we will cover the main disciplines of best practice customer care and how to professionally deal with in-bound telephone calls and sales enquiries. We also cover the…

This sales training programme can serve to either introduce beginners to the world of sales or indeed refresh those reps who are not so new to the world of sales. We look at the psychology of buying/selling and align our sales process accordingly. The course is a highly practical and participative course. Courses are customised…

Find out how to attract new customers and identify new sales opportunities by engaging with customers when selling on the telephone

As every sales professional knows, excellent communication is critical at all stages of the customer relationship – create the wrong impression at any time and a hot prospect or profitable customer may be lost forever. This dynamic course will help you to understand yourself, as well as others, allowing you to refine your key skills…

In a climate of rapid change, one thing remains continuously the same what customers want. They want you to provide them with a superior service. And they compare you not just with your direct competition but with the service they receive everywhere they go. This programme examines how you create a culture of superior service.

This course looks at how you can use Twitter to promote a business or your own personal profile. It will show you in simple, easy steps how this online platform can be so powerful. You’ll see how Twitter can be used for marketing, customer service, research, and information gathering, or just to raise your profile.…

This course looks at how you can use Twitter to promote a business or your own personal profile. It will show you in simple, easy steps how this online platform can be so powerful. You’ll see how Twitter can be used for marketing, customer service, research, and information gathering, or just to raise your profile.…

Commonly, call centers are focused on customer service and used to help customers solve problems or find solutions which may be great for the brand and product, but this singular purpose can turn a call center into a money pit for the companys bottom line. If you and your staff are not using any upselling…

For many of us, the thoughts of upselling might bring up images of sleazy salespeople trying to line their pockets by selling us extra stuff we dont need. Unfortunately, sometimes that does happen. What if you could make your customer feel like an upsell is helping them, then youll both win. Did you know? 70%…

On completion of this course you’ll have learned how to create a business website using WordPress. You’ll also have gained valuable knowledge and understanding of how websites are built and how to enhance them using best practices, meaning you’ll have an excellent foundation from which to progress your web design career and knowledge, and you’ll…

On completion of this course you’ll have learned how to create a business website using WordPress. You’ll also have gained valuable knowledge and understanding of how websites are built and how to enhance them using best practices, meaning you’ll have an excellent foundation from which to progress your web design career and knowledge, and you’ll…