Sales courses in Dublin

Despite the different product and services involved, and even the many factors that affect different sector selling, the sales process is a people business

The Communication Skills course is for anyone who wants to have greater confidence and power in their ability to communicate with other people.

The aim of this one day programme is to equip delegates with a blueprint to follow to create sales in a professional manner by using consultative selling to its full potential. The course is designed to give a clear understanding of establishing needs in the sales process and demonstrate the Skills Attributes and Knowledge necessary…

Find out how to build long term business relationships by engaging with your customers and finding out more about them. The, be able to use this to identify new and further sales opportunities.

Bringing in new customers is expensive. According to research by Fred Reichheld of Bain & Company, it costs 6 to 7 times more to acquire a new customer than it does to retain an existing customer. We’ve regularly found companies have significant, untapped opportunities for growing existing accounts. Yet cross-selling, up-selling, and growing accounts is…

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service. This will be achieved by understanding the logical and emotional motivations of a customer to buy or continue using a service that your company provide. Participants will learn how to become more flexible…

Critical success within any sales organisation is dependent upon effective sales management and the ability to communicate the function and role of’A Sales Manager’ in a confident and professional manner.

One of the most important sets of skills for sales teams are facilitation skills. These are the “process” skills we use to guide and direct key parts of our organising work with groups of people such as meetings, planning sessions, and training of our sales team. This facilitation training course looks at principles, values and…

A Field Sales Manager succeeds through team effort. For your sales team to meet its objectives and achieve outstanding results you must be able to motivate and focus each member whilst leading by example. Learn how to make your team look forward to your field visits, how to train and develop them in front of…

Sales Managers must generate revenue and profit through their sales teams. With targets usually predetermined by company policies, you must be able to establish objectives which are compatible. This interactive course further develops your skills, enabling you to forecast future sales, plan future operations, introduce change and work with your team to successfully fulfil your…

This sales training programme can serve to either introduce beginners to the world of sales or indeed refresh those reps who are not so new to the world of sales. We look at the psychology of buying/selling and align our sales process accordingly. The course is a highly practical and participative course. Courses are customised…

The aim of course is to equip those who have just embarked on a career in sales, or those with more experience but no formal training with a blueprint to follow in order create and close sales in todays competitive market. The course is designed to give a clear understanding of the sales process and…

This course is aimed at Sales Managers who have, responsibility for achieving sales results through others. Managers will gain specialised skills from this workshop covering Best Practise Sales Management today.

This negotiation skills training course is ideal for anyone directly involved in negotiation on a day to day basis. Individuals often fail in negotiations because they have had no grounding in basic negotiation skills. Key strategy and actions can be deployed to enhance the outcome of your negotiations, prevent losses and increase gains for you…

Many sales people fall into the trap of talking too much. They are naturally excited to be sitting in front of their prospect and just cant wait to tell that customer all about the features or benefits their product or service can offer , or how great their company is and why they should do…

Professional selling in competitive, structured-buying market sectors is now more complex than ever. More and more sales organisations (which include product leaders) are being forced to chase their own markets. Account, Territory and Regional managers now realise that the sales techniques previously employed need to be more focused and effective to address the requirements of…

With strategic sales management responsibilities you must be a strong leader, responsive motivator, efficient organiser, accurate forecaster, numerate budgeter, inspired speaker, whilst being a successful salesperson! This challenging course will help you develop exceptional all round business skills.

Are your shop floor staff getting the best results they can? Is footfall translated into sales? If you feel your company is losing out on potential sales and customer engagement, let this retail sales training course re-educate and reinvigorate your frontline sales staff. At DCM Learning we work with several national retail brands, transforming the…

At the core of this training course, participants will learn and practice a proven, step-by-step sales questioning model they can use immediately in any sales situation. This powerful sales questioning technique is all about asking the right questions in the right order. It is designed to increase the likelihood of making a sale by better…

This sales training programme can serve to either introduce beginners to the world of sales or indeed refresh those shop assistants who are not so new to the world of sales. We look at the psychology of buying/selling and align our sales process accordingly. The course is a highly practical and participative course. Courses are…

How many people out of every hundred who walk through your front doors become buyers or satisfied customers? That’s the question posed by the course introduction, which considers why retail salespeople need to have professional selling skills and what the purpose of the retail sales professionals job is in the retail world.

This sales coaching programme is designed for Sales Managers. It can serve to either introduce beginners to the world of coaching sales reps TO BE THE BEST THEY CAN POSSIBLY BE or indeed refresh those managers who are not so new to the world of coaching.

One to one coaching of reps results in significant increases in performance. Coaching helps transfer learning from the sales training programmes into the workplace. The coach shadows the sales person for an entire day by either listening to their sales calls or accompanying them to clients meetings. The Coach observes the rep and coaches them…

Did you know? It is 5 times harder to make new customers, than to retain them, so it is essential to keep your regular ones happy. Challenge yourself, once you gather followers, you will thrive and sustain your business’ quality and reputation. The secret to outstanding achievement is not talent but a focused persistence. Sell…

At the end of the 6 modules, each participant will get the opportunity to present their business to me, incorporating everything that they have learnt. This means that the investment is put back into the business. As a business owner you will have a tangible result with a sales and marketing message for your business…

It’s good to know some sales techniques, even if you don’t work in a formal sales role. We see it all the time, a lot of people have no interest or ability to sell, and as a result they only reluctantly perform their selling duties, and ultimately gravitate back to their comfort zone, such as…

All customer facing employees shape the experience and impression your customers have of your organisation. This one day seminar is designed to provide your people with the knowledge, skills and behaviours they need to make a positive impact on sales and to understand the vital role they play in the customers experience.

We work with a range of Organizations & Companies, interested in Developing Their Management Teams, such as SMEs, Golf Clubs, & National Media Organizations in TV, Radio & Newspapers.

This 3 day course will enable delegates to have a clear understanding of the successful sales managers responsibilities and how to become more effective in their roles in a challenging competitive business environment. Over the period of the course delegates will explore key leadership skills as well as the essential sales managerial skills needed for…

The aim of this course is to develop the knowledge, attitude and skills necessary to ensure that your team produces the results necessary for your Organisation to succeed.