Telephone Skills courses in Dublin
Browse Courses, Corporate Training Classes by City/Towns in Ireland
Select a town from the list below and we will show you the many courses, listed within that area from which you can browse to a course near you.
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This Call Centre Training will provide attendees with the essential skills for dealing with customers. You will gain a greater understanding of customer needs and expectations, the confidence to deal with any given situation in a professional and personal way and a practical knowledge of how to provide answers, relate, control and close every customer…
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This Customer Service via Telephone Workshop will provide your staff with the awareness and skills they need to hndle phone calls professionally. This will ensure that a positive image of your organisation is reinforced and strengthened with every conversation. The telephone etiquette displayed by employees is indicative of a staff’s willingness and ability to efficiently…
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Smartphone Video Training - In House
In-house Training Course by Octave Digital - Dublin City South, Co. Dublin
Course Content Learn how to produce great quality video content on your Smartphone with our dedicated training. Delivered by a professional videographer, we can teach you the skills to storyboard, shoot and edit video content via your smart-phone. We start off the training session with a comprehensive, practical how-to on the following elements: How to…
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This course will give you the knowledge and skills needed to ensure every customer you speak with over the phone is satisfied.
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As first point of contact with customers, your telephone staff are of key importance in creating a professional image for your company. Effective, efficient, and pleasant handling of telephone calls is an essential first step in positive public relations
