Training courses in Dublin City South

The purpose of this Award is to provide an understanding of the personal computer and its operations, to acquaint learners with the fundamentals of Windows 10 and to provide the essential skills necessary to use the Internet and its various components to its full potential.

This course is designed for any personnel who are likely to be working in a confined space. Confined space refers to any place, including any vessel, tank, container, pit, bund, chamber, cellar or any other similar space which by virtue of its enclosed nature, creates conditions that give rise to a likelihood of an accident,…

This course is essential as work related violence is a growing concern in most customer facing roles. Workplace violence is any incident where a person is abused, threatened or assaulted in circumstances related to their work. By completing this course, participants will learn how to correctly and safely deal with any conflict which may arise…

The aim of this one day programme is to equip delegates with a blueprint to follow to create sales in a professional manner by using consultative selling to its full potential. The course is designed to give a clear understanding of establishing needs in the sales process and demonstrate the Skills Attributes and Knowledge necessary…

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

This course is designed to give you an introduction to CSS3 so that you are able to set the style and look of a web page and roll this out to other pages on the same site without having to repeat formatting actions separately.

Improve your Customer Experience.

Customer Improvement Strategies are increasingly recognised as being fundamental within a successful and profitable company. However, approaching this issue in an ‘ad-hoc’ manner is very draining on resources of time, personnel and money. To gain and keep customers, service or solution based companies must now embrace the concept of building strategic customer relationships throughout the…

This course will provide participants with the essential skills necessary for dealing with customers. Participants will develop a greater understanding of customer needs and how to deal with these needs confidently and efficiently.

Customer service training providers develop their courses around moments of truth. These moments of truth are based on what you do to either add or subtract to your customer relationship. For example a negative moment may lead the customer having an unconstructive feeling about the company where as if you have a positive relation with…

In a world driven by data and the insights derived from it, Data Analysts have become key team members of any business or agency that aims to leverage data to drive product, strategy, and decision-making.  

The course will introduce you to the fundamental concepts of data research, such as quantitative and qualitative research techniques, experimental and non-experimental research approaches, and inferential tests of real-time scenarios.

In this course, youll learn the power of storytelling through the visualisation of your data, and youll develop your skills in creating insightful visuals with Tableau.

The provision of automated external defibrillators (AEDs) in a workplace to assist in the prevention of sudden cardiac death should be considered. Using an AED defibrillator is one of the vital links to the ”Chain of Survival”. Ideally, wherever there is is an occupational first aider(s) in a workplace, provision of an AED should be…

This course is designed for participants who wish to develop their competencies in the areas of business design and business improvement.

It is now accepted that technical ability or professional knowledge alone is not enough to be successful in today’s competitive business climate

This 5 day course covers the C# language and its use for Windows desktop applications using Windows Forms. A basic knowledge of programming is assumed, though not any particular language. We offer alternative courses for web and WPF applications, and several optional modules can be added to match your particular requirements.

This 5 day course covers the C# language and its use for Windows desktop applications using the Windows Presentation Foundation (WPF). Developing for WPF is interesting as it actually uses 2 languages simultaneously – C# for the functionality and XAML for the UI design. A shorter course can be provided if you are already familiar…

This diploma has been created to offer you the chance to gain a thorough view and understanding of digital marketing from planning, implementing, monitoring, testing, and analysing right through to optimising and reporting. You’ll pick up the jargon, best practice tips and learn the essential skills required for those working in this thriving and rewarding…

While many managers are promoted because of their excellent personal performance, this change in role requires the development of new skills to achieve success. This diploma will help you build on the practical skills and knowledge obtained through our certificate courses and hone your management skills. You’ll learn about leadership and team building, staff recruitment and induction,…

This course is designed to teach you the ins and outs of the new Dreamweaver CC software so that you can confidently create and manage web and mobile content.

Through studying this communications course, you will learn how to communicate effectively and professionally within the business environment, and be able to demonstrate the practical skills you’ll have gained.

The aim of this Communication Skills course is to deliver the Skills and Knowledge necessary for planning and delivering effective communications to a group or on a one-to-one. Delegates will learn how to design the communication in a way that ensures that key messages are delivered. Delegates will have the opportunity to practice a group…

Technical ability or professional knowledge alone is not enough to be successful in today’s competitive business climate. To be effective requires the ability to work with others.

Real productivity within any business can often be dependent upon meetings being run effectively and those attending the meeting being able to communicate in a confident and professional manner.

Spoken online communication including video conferencing, online presentations and audio conferencing.

Critical success within any sales organisation is dependent upon effective sales management and the ability to communicate the function and role of’A Sales Manager’ in a confident and professional manner.

The aim of this course is to develop awareness of and skill in, writing about technical subjects, so that any form of written communication is clear and easy to understand.

The aim of this course is to develop awareness of and skill in, writing about technical subjects, so that any form of written communication is clear and easy to understand.

When the projects are large, they need to be managed with formal project management discipline. But many projects are not largethey are smaller work efforts that need to be organised and managed efficiently, but not with the full rigor and structure of formal project management discipline.