Coaching Skills for Supervisors & Managers

Coaching highlights what people can readily achieve, given the right support. Coaching skills for supervisors and line managers is an important part of the Company’s performance management processes. A key task for Supervisors and Managers is to develop his/her people and this requires developing their knowledge, skills and talents. This training course will equip participants in their role as on-the-job coaches and how it fits in to the achievement of corporate, departmental and individual objectives. “If you don’t develop your people, bad things happen. Even if you’re a great leader, you can’t be in the restaurant all the time. What really matters in a store is not what happens when you’re there, but what happens when you’re not there. So you have to develop your people and build them into a team that enjoys working there” -Jane Lanza, Taco Bell Area Coach