Increase Profitability With Improved Customer Service

This three hour programme gets to the core of customer service and focuses on using customer care techniques to help your business increase sales, retain those valuable customers and improve your bottom line. This training is delivered in an engaging, informal and interactive manner and will have your team walking away with a customer service plan, refreshed knowledge and empathy for your customer. This training is all about understanding your customers needs and expectations and over delivering on that expectation