International Customer Service Training

Imagine an environment in which people are truly connected to their work and want to provide the best service possible to their customers. Our highly practical 1 day course has the ultimate goal of providing your staff with the tools to provide a consistently high quality customer experience when dealing with international customers over the phone, via skype or face to face. The courses looks at barriers to communication such as language difficulties and time differences and gives delegates tips and advice on overcoming these.