Courses

Whether you’re new to digital marketing or have some grasp of the concepts, this professional certification will give you the opportunity to take your skills to the next level and enhance your digital marketing career opportunities. You will gain an in-depth understanding of not only the theory and strategy of digital marketing, but also how…

Whether you’re new to digital marketing or have some grasp of the concepts, this professional certification will give you the opportunity to take your skills to the next level and enhance your digital marketing career opportunities. You will gain an in-depth understanding of not only the theory and strategy of digital marketing, but also how…

Whether you’re new to digital marketing or have some grasp of the concepts, this professional certification will give you the opportunity to take your skills to the next level and enhance your digital marketing career opportunities. You will gain an in-depth understanding of not only the theory and strategy of digital marketing, but also how…

The overall aim of the Certified Mediation Training Programme is to provide students with a comprehensive understanding of Mediation as well as expertise in mediation skills for the management of workplace and organisational conflicts and disputes. For those wishing to practice as professional mediators, this 60 hour programme is accredited by the Mediators’ Institute of…

This course is essential for anyone required to use a chainsaw and carry out cross cutting. Felling timber using chainsaws is one of the most dangerous tasks carried out on farms and in forests. 6.5% of all deaths on Irish farms are chainsaw related. This course will teach participants the necessary knowledge and skills to…

This course is essential for anyone required to use a chainsaw. Felling timber using chainsaws is one of the most dangerous tasks carried out on farms and in forests. 6.5% of all deaths on Irish farms are chainsaw related. This course will teach participants the necessary knowledge and skills to minimise the dangers of working…

Very few meetings are effectively run. If you have to manage meetings, whether team meetings, client meetings or management meetings, then this is a competency you should have. Following this course, you will be able to manage any meeting, at any level, effectively and productively.

Handling change, customers and communicating effectively in business are fundamental to the success of a customer focused service department or project. However, approaching this issue in an ‘ad-hoc’ manner can be very draining on resources of time, personnel and money.

This course is essential for managers responsible for supervising change in an organisation such as redundancies or mergers. Participants will gain an advanced understanding of the fundamentals of change and how to manage change.

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Establishing the strategy for sales through a team or organisation that is not directly under your control presents special challenges. Learn how to plan and implement a successful channel strategy and manage channel performance to achieve outstanding growth and results with your chosen partners

This course is essential for people who have the potential to be exposed to chemicals in the workplace. Participants will gain a better understanding of the chemicals they deal with and how they might affect them during their work or in the event of an accident.

The primary purpose of the CIPD Foundation Certificate in People Practice qualification is to develop participants’ knowledge and skills and to build their expertise, confidence and credibility to deliver value in their organisations and to the people served by Human Resources (HR) and Learning and Development (L&D) professionals. This qualification will give participants a solid foundation…

Coaching is one of the most important management skills to develop the abilities of your people helping them to find ways to maximise their strengths and solve problems. Effective coaching can only be fully understood through practice. This highly participative workshop demonstrates how to coach different types of people to achieve winning levels of performance.

You cannot do everything yourself. To deliver your results, you must develop your people. Every manager must now be a coach. This course will show you how to do it, how to create the time, and why it is so important.

This coaching and mentoring training course focuses on the techniques by which managers develop and improve the performance of their team. On completion of this programme participants will have the practical knowledge to confidently and effectively implement a number of different coaching and mentoring models.

This workshop is aimed at introducing the core concepts and methodology of Business Coaching at Director Level. This workshop will take learners through the understanding of what Coaching & Mentoring is, experience being the coach, how a Coaching Culture can be introduced into an organisation or team; plus, the benefits that this will bring to…

Today’s manager or supervisor is expected to be a coach, a leader and often a friend. They are expected to have ‘honest conversations’, be ’emotionally intelligent’ and to give criticism in an impartial manner. To meet these challenges they need to have excellent communication skills, be self-aware and non-judgmental, while maintaining a business-like approach.

If you manage or lead others in any capacity, you may be looking for more effective ways of achieving your team’s best results. Coaching is one method for supporting each team member in achieving their professional best. This 3-day Coaching Skills for Managers Course is designed for managers, supervisors, and leaders of all levels and…

This coaching skills training course is considered to be essential training for all managers and supervisors. Being an effective people manager requires you to be able to develop your peoples skills. There is no better way to do this than by knowing how to effectively coach another person. Successful managers are aware of the need…

Coaching highlights what people can readily achieve, given the right support. Coaching skills for supervisors and line managers is an important part of the Company’s performance management processes. A key task for Supervisors and Managers is to develop his/her people and this requires developing their knowledge, skills and talents. This training course will equip participants…

This Coaching Skills Training Course will introduce a range of skills and approaches that can be used in everyday conversations as well as structured coaching conversations

The updated revised Code of Practice for the Governance of State Bodies has applied from 1 September 2016. This is the key guidance document on the corporate governance expectations of State Bodies and other organisations operating to state body and public sector norms. The Code updates and expands on the previous code with additional guidance…

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Tips and ways to improve communication skills at work, including what is needed to be an effective communicator. We cover tops such as good communication and bad communication in work whether it is verbal communication or non-verbal, body language and what you can learn from it.

The ability to communicate effectively is an essential skill for successful business practice. A skilled communicator projects authority, confidence and professionalism, being able to hold an audience, structure a message, and achieve results

Good communication skills are vital in today’s world. This two-day programme is for anyone who wants to have greater confidence and power in their ability to communicate with other people whether in business or personal conversations, group discussions, business meetings, interviews, letter writing, formal presentations, message taking/giving and by telephone.

The Communication Skills course is for anyone who wants to have greater confidence and power in their ability to communicate with other people.

Have you ever been described as a great listener? Would this describe you? Are you the person that keeps saying Sorry, what did you say? I was prompted to think about listening in the past few month because I was working on some business projects which required deep levels of listening on my part to…

This course is designed for IT Specialists to help improve their communication skills in everyday dealings with colleagues and clients.