Customer Service Corporate Training Courses in Dublin 16
Search for training courses in customer service today on CorporateTraining.ie Customer service courses and training programmes are aimed at those interested in dealing with clients and the public and, essentially, being the face of a company. A training course in customer service will enhance your skills through communications, telephone skills, presentation and all the pleasantries that make the customer feel comfortable and satisfied. Learn the processes and psychology behind delivering a great consumer experience. Search for customer service courses on CorporateTraining.ie.
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This Call Centre Training will provide attendees with the essential skills for dealing with customers. You will gain a greater understanding of customer needs and expectations, the confidence to deal with any given situation in a professional and personal way and a practical knowledge of how to provide answers, relate, control and close every customer…
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The Dealing with Difficult People training programme will help you identify why people are difficult and improve your confidence in dealing with them. By dealing compassionately with frustrated or angry people and taking action to fix their problems you can restore trust and confidence. You can even create a relationship that is stronger than it…