Carr Communications

Giving realistic, honest feedback is one of the key skills of an effective manager. It is also the area many managers avoid, because they lack the skills and are afraid of damaging relationships. This course will show you how to give effective feedback and deal with poor or non-performance.

Delivering any team project demands a range of management skills and competencies. This course addresses the key areas managers need to concentrate on to ensure things happen and things get done, on time, with quality results.

This course is for people who do not have the confidence and the impact they should have in the workplace. They may have been told that in particular situations, they are not assertive enough, dont participate enough at key meetings and functions, and dont make the right impression. This course gives clear guidelines for improvement…

No matter what your area of expertise, you will inevitably find yourself in competition with other professionals & organisations of high calibre. Pitching ideas and pitching for business (formally and informally) is now a core competency for any professional.

No one enjoys writing them. But writing Business Plans and Strategy Statements is a core competency for Managers. This course will show you how to start, where to start, and how to complete the job in a structured and effective manner.

Our Career Planning programme includes consultation and personality questionnaires which provide a detailed insight into yourself thus helping you to reach your full career potential. This programme has a superb track record in helping to participants to clarify their objectives and to reach them.

You cannot do everything yourself. To deliver your results, you must develop your people. Every manager must now be a coach. This course will show you how to do it, how to create the time, and why it is so important.

We provide a full one-to-one coaching service for Managers and Executives. Our Senior Consultants work with Senior Managers and Senior Officials in many leading companies and Departments

People returning to the workforce after an absence of a significant period of time, either because of parental leave, compassionate leave, career breaks or overseas employment face specific challenges on their return to the workforce.

Everyone wants to be able to level with people, be recognised for honesty and straight-forwardness, without causing conflict. This course will give you practical, workable approaches to achieve that.

This programme will show you the importance of managing customer relationships, and will give you the key steps to do this. It is not a sales programme. If client relationships are superbly managed, you are investing in future business and referrals.

Each angry or difficult customer is an opportunity for your organisation to show your real values. This course gives you the tools to deal effectively with potentially damaging customer encounters.

In a climate of rapid change, one thing remains continuously the same what customers want. They want you to provide them with a superior service. And they compare you not just with your direct competition but with the service they receive everywhere they go. This programme examines how you create a culture of superior service.

In this one-day programme Professor Liam Delaney, SIRE Professor of Economics at the University of Stirling, examines how people make decisions and why it matters for shaping public policy.

In this one-day programme Professor Liam Delaney, SIRE Professor of Economics at the University of Stirling, examines how consumers make decisions and why it matters for financial services.

Organisations can learn a lot from conducting effective exit interviews with departing employees before they leave. Exit interviews provide an opportunity the employee to provide feedback on why they are leaving, what they liked or didnt like about their employment and what areas of the organisation they feel need improvement.

Carr Communications is the recognised leader in Interview Preparation for group interviews. This is one of the most important presentations you will ever make. People often recognize that they have done a disservice to their own potential by failing to prepare correctly. This session will ensure you give your best interview.

Carr Communications is the recognised leader in Interview Preparation for group interviews and 1:2:1 sessions. This is one of the most important presentations you will ever make. People often recognize that they have done a disservice to their own potential by failing to prepare correctly. This session will ensure you give your best interview.

Carr Communications is the recognised leader in Interview Preparation. This is one of the most important presentations you will ever make. People often recognize that they have done a disservice to their own potential by failing to prepare correctly. This session will ensure you give your best interview.

If you are a manager or an executive who needs to improve your interviewing skills, our Recruitment Interviewing skills programme will provide you with a practical grounding in best practice recruitment interviewing techniques

If you are a manager or an executive who needs to improve your interviewing skills, our Recruitment Interviewing skills programme will provide you with a practical grounding in best practice recruitment interviewing techniques.

Highly structured and competency-based interviews are now becoming the norm and Carr Communications has driven the move from theory to practice, developing, testing and introducing such interview approaches in a wide range of public and private sector bodies. Competency-based interviews present the job applicant, in advance of the face-to-face encounter, with a precise list of…

Good teams do not build themselves. You have to lead you need to put in place a process and a structure to form and develop the team, to maintain team motivation, and to ensure team delivery

Are potential employees attracted to your company because of your status, reputation and favourable image? Do your people policies and culture mean your employees are your companies best advocates and champions?

Your top talent people hold the greatest potential for your organisations development, innovation and growth. Investing in your high potentials – your companys future leaders, by creating and developing a High Potential Development programme will achieve the highest return on investment.

If you dont structure your approach to managing people, then you are relying on your personality. Some situations require a more structured approach. This course will give you a practical and logical approach to managing people, and the core skills for dealing with typical situations.

This is a one day course aimed at those who have little or no media experience but are likely to be faced with media interviews at some point. Like all of our communications courses it is based on action-learning. You undertake real interviews which are assessed. You deliver soundbytes to a reporter and camera crew…

Media training in Ireland started with a popular presenter in the early days of Irish television.

Our presenter courses are tailored for the needs of our clients. Senior presenters tend to use our services on an ongoing one-to-one developmental basis, while people new to the business tend to attend our group presenter-training programmes.

We all negotiate every day. This course is designed for anyone who has to negotiate. The level will vary from junior managers dealing with suppliers and clients, to salary negotiations, up to executive and corporate negotiations.

We all negotiate every day. This course is designed for anyone who has to negotiate. The level will vary from junior managers dealing with suppliers and clients, to salary negotiations, up to executive and corporate negotiations.

Very few meetings are effectively run. If you have to manage meetings, whether team meetings, client meetings or management meetings, then this is a competency you should have. Following this course, you will be able to manage any meeting, at any level, effectively and productively.

Whether or not you have a formal system of Performance Management in place, this course will give you the practical skills to manage performance and non-performance. It will give you an effective management tool, not a bureaucratic process.

The one-day First Impressions programme gives highly individual guidance to participants on the style, grooming and deportment that suits them and their company culture best. Participants see various techniques and choices in play and are involved in practical videotaped exercises.

We started to help people become better presenters in the early seventies. Back when a slide show was something you brought in a box, not an icon on a computer screen. We have delivered Presentation Skills training to more than 15,000 clients, in eighteen countries using four different languages.

More frequently presentations are being used as a method of selection as part of the recruitment process. We have an unrivalled track record in preparing candidates to present at interview. The emphasis is on preparation and developing confidence.

You dont do many presentations; or havent done one in a while, but your boss tells you it is now your time. Nerves begin to come, questions like what am I going to say?, how am I going to get through this?, how am I going to prepare?, should I use PowerPoint? start rushing through…

Every companys senior management team should be trained to handle the media during any crisis that may occur. The central objectives of this training would be to ensure that all of the crisis team are equipped to deal directly with the media during any incident. The plan itself must also be tested, so that any…

Carr Communications has a unique expertise when it comes to speechwriting. Our consultants have written more speeches, for more people, from more organisations than any other company in the Ireland.

Your receptionist is the first person your clients and customers meet. The impression your receptionist gives is one of the lasting impressions of your business. You cannot leave reception standards to chance or common sense.

This programme will give you a clear understanding of how to develop and grow business and sales. It will show you how to develop the relationship so that, in addition to getting the sale, you are getting further business and valuable referrals.

Telephone relationships with clients are now a critical part of any organisations business. You need to be professional, friendly, and memorable, in a short time, without the benefit of the face-to-face encounter.

Are there enough hours in the day to achieve your objectives? Can you- on a daily basis- accomplish all your work/business goals and spend quality time with your family, friends or on hobbies and other interests? Have you the time to even consider what it is you want to achieve?

If you provide in-house training, this course will show you how to apply professional standards to all aspects of your needs analysis, course preparation, delivery, and evaluation.

Our career development programme focuses on developing skills for individuals who wish to understand their strengths and develop further skills to be more effective in their current role.

Assessment Centres are regarded as one of the most reliable forms of selection. They are often used by larger organisations as a part of the recruitment and development process where they are looking for evidence of a range of abilities and skills

There are so many calls on any executives time that it is all too easy to be constantly distracted and interrupted. You help out, and your own priorities suffer a huge cause of anxiety. This course will give you simple and practical steps to make you more effective.

If writing is an important part of your work, then our Business Writing course will be extremely helpful. It will give you simple & effective principles to apply in all writing. You can apply these simple and effective principles to reports, letters, emails and presentations.

If writing is an important part of your work, then our Business Writing course will be extremely helpful. It will give you simple and effective principles to apply in all writing. You can apply these simple and effective principles to reports, letters, emails and presentations.

Letters and e-mails are a critical part of your contact and relationship with clients and customers. It is vital that all communications with clients and customers are professional and present the image you want to convey.

This course will give you clear and definitive guidelines to use in preparing reports. It will cover Planning and Structure, Writing and Editing, Layout and Presentation.

Youre a newly appointed Press Officer. Or youve just been handed the task of revamping the companys publicity material. Or youre a Communications graduate who wants to break into print media. Carr Communications Writing for Publication Course is for you. The course is tailored to individual requirements, and can deal with writing and targeting excellent…