Trigraph Professional Training

Assertive communication became an issue at work in the mid-1970s, and has never gone out of fashion. It quickly became recognised as an invaluable communication skill in the workplace, and one that is relevant to all.

It will equip delegates with the process modelling skills that are fundamental to the successful improvement of the business.

This Foundation level course provides attendees with an overview of the role of the Business Analyst. The Business Analyst usually acts as the link between business needs, users and IT within change initiatives. The course introduces delegates to the contribution that a business analyst makes and the tools and techniques they have at their disposal…

Business Analysts are increasingly required to extend themselves beyond their traditional role of developing and maintaining IT systems. They need the capability to understand the business strategy, use proven techniques to analyse the business area, and identify changes to business processes needed to meet internal and external challenges.

Have an appreciation of what BCM is and of how it should be approached in an organisation.

Webinar – Projects with any degree of complexity need a formal process to ensure the right set of requirements are gathered, reviewed, documented and approved.

This one day Managing Processes course is an ideal course to get an understanding and some practical experience about Processes in your organisation.

This TRIZ course is primarily aimed at any member of staff and Management within an organisation who are about to embark on, or who have recently commenced, using innovative and creative problem solving

In a healthy work environment everybody is encouraged to have an opinion of their own, to contribute positive ideas and to help the overall goal of success via improvement, team work etc.

The internationally renowned Institute for Health care Improvement (IHI) introduced the Triple Aim in 2007. Numerous health care organisations have realised that the adoption of Lean principles and practices to be a highly e?ective means towards the attainment of the Triple Aim.

If you are interested in stepping up to the next level in your IT career, or expanding your horizons to other areas, this course offers an opportunity to take stock, clarify your short and longer term career goals, and develop a clear plan and actions to help you make progress.

This course demonstrates techniques to enable effective collaboration and communication between technical and non-technical colleagues, and focus on creating consensus and shared outcomes in teams.

While Lean concepts have now been successfully incorporated in western manufacturing and operations, their application to software development has mainly been through timebox based methods such as Scrum and XP, collectively known as Agile.

This is a series of strategic offerings for CIOs and Senior ICT Executives.

Organisations rely heavily on Information Technology. IT is now typically one of the largest line items on the CAPEX and OPEX budgets. Despite IT costs attracting major attention within most organisations, few have real IT cost management structures.

A thorough understanding of the technology platform and cloud-computing provider is essential for any cloud application developer. However, application developers benefit further from having a thorough understanding, and working-level knowledge, of vendor-neutral application design principles, ensuring that applications provide the most-value throughout the application lifecycle.

The aim of this course is to explore relevant concepts related to security, risk, and compliance within the cloud computing environment. The objectives for this course are to enable the candidates to apply the underpinning security concepts into an enterprise cloud computing environment. The risks and the impact of cloud computing must be understood in…

The Professional Cloud Service Manager (PCSM) certification is the first course in the world focused on IT Service Management for Cloud Computing.

This course is designed for technology professionals who architect the technology solutions that support the changing requirements due to adoption of cloud computing, and help organizations leverage the opportunities that cloud is creating. Solution Architects need to understand the impact that cloud is having on business and information architecture, application design, data management, and security…

TOGAF is the foremost generic framework in the field of Enterprise Architecture (EA). This course provides guidance on what to do to establish an architecture practice and how to use it in connection with planning the longer-term transformation of the enterprise (strategic architecture), and designing capabilities to support and sustain the transformation.

You will want to efficiently develop and provide training that is engaging, memorable and effective in improving the performance of your end users.

IT is a big cost in most organisations, with conflicting pressures to cut IT expenditure whilst at the same time to get more out of IT for the business.

This TRIZ course is primarily aimed at any member of staff and Management within an organisation who are about to embark on, or who have recently commenced, using innovative and creative problem solving

This course demonstrates techniques to enable effective collaboration and communication, and focuses on creating consensus and shared outcomes in teams.

Improve your Customer Experience.

In summary the Trigraph MS Excel training course will improve your understanding of how the MS Excel features and Functions can be used to improve your productivity when using MS Excel specifically for the manipulation and extrapolation of data.

In summary the Trigraph MS Excel Macros and VBA training course will enable participants to save time. It will also improve their understanding of how the MS Excel Macros and the Excel VBA Language can be used to improve their productivity when using MS Excel specifically for the manipulation and extrapolation of data. The course…

This 1-day course is designed to provide Participants with a solid foundation upon which to build skills in using MS Visio.

This 1-day course is designed to provide Participants with a solid foundation upon which to build skills in using MS Visio.

A one day hands on workshop aimed at demonstrating techniques for managing large, complex projects, particularly linking multiple projects.

The MS Project Essentials Workshop is a 2-day intensive practical course designed to provide delegates with the ability to use MS Project productively when managing and controlling their projects. The course begins from first principles and proceeds to a point where delegates can construct their own work plans, update the plans as the project proceeds…

Too often a group will meet to negotiate an arrangement and fail to come to a reasonable position – entrenched positions will stop useful negotiation and poor use of interpersonal skills leads to “stand off” positions. Aggressive behavior wins out and the result is not implemented.

Trigraph is offering an intensive 3 day training programme that will show you how to build your organisations capability to deliver strategic advantage and market success from innovation.

Making effective Presentations has become an essential skill in todays workplace. You can learn how to present with confidence and to influence and persuade an audience.

This is a practical course which utilises a case study and the participants own situation to give a practical understanding to the theory covered.

When the projects are large, they need to be managed with formal project management discipline. But many projects are not largethey are smaller work efforts that need to be organised and managed efficiently, but not with the full rigor and structure of formal project management discipline.

Today, many organisations undertake a series of projects in addition to normal operations. While these projects may be small or short in duration, they are often of crucial importance to the business.

Management of Portfolios (MoP) provides advice and examples of how to apply principles, practices, and techniques that together enable the most effective balance of organisational change and business as usual.

The Trigraph Project Portfolio Office (PPO) Essentials Workshop is a 1-day intensive practical course designed to provide delegates with the ability to use PPO Project Management tools productively when managing and controlling their portfolios, programmes and projects.

The course is recommended for people new to Project Management or those who have worked on projects and would like formal foundation skills.

The Project Management game that trains Project Managers and Project Teams in the successful application of Project Management skills.

Large complex multi-year projects are difficult to manage and usually fail to complete within customer expectations. The modern approach is to break large initiatives into multiple smaller projects. These smaller projects are easier to manage and thus have a much better chance of being successful.

The Managing Project Risk Workshop is a 1-day intensive practical course designed to introduce delegates to the basic concepts of managing risk on projects.

This course is designed for participants who wish to develop their competencies in the areas of business design and business improvement.

The Lean Six Sigma Black Belt training and certification program will equip participants with the technical competencies, team leadership skills and change management skills to lead Lean Six Sigma projects using the Lean Principles and DMAIC (Define Measure Analyse Improve Control) methodology. The 10-day program will cover the most contemporary process improvement practises adopted by…

The Lean Six Sigma Black Belt training and certification program will equip participants with the technical competencies, team leadership skills and change management skills to lead Lean Six Sigma projects using the Lean Principles and DMAIC (Define Measure Analyse Improve Control) methodology. The 10-day program will cover the most contemporary process improvement practises adopted by…

The Six Sigma Green Belt is a specially trained team member within his or her function-specific area of the organisation. This focus allows the Green Belt to work on small, carefully defined Six Sigma projects, which require less than a Black Belts full-time commitment.

This excellent course provides an introduction to the philosophy and core tools of Lean & Six Sigma. It is suitable for anyone who is considering, or who has recently commenced a Lean or Six Sigma business improvement initiative.

This Lean Six Sigma course is primarily aimed at any member of staff and Management within an organisation who are about to embark on, or who have recently commenced, a Lean or Six Sigma business improvement initiative.

The Six Sigma Green Belt is a specially trained team member within his or her function-specific area of the organisation. This focus allows the Green Belt to work on small, carefully defined Six Sigma projects, which require less than a Black Belts full-time commitment.

Would you like to improve the effectiveness of the training you provide? Or are you moving into a training role for the first time? You will want to provide training that is engaging, memorable and effective in improving performance.

Would you like to improve the effectiveness of the training you provide? Or are you moving into a training role for the first time? You will want to provide training that is engaging, memorable and effective in improving performance.

This course will introduce newly appointed managers and supervisors to the skills necessary for success in their new roles.

This intensive half-day briefing is suitable for anyone who needs to learn the essential skills of managing their time effectively and optimising their personal effectiveness.